HOME > HOW WE WORK
OUR PROCESS
Eight steps. Every project.
Regardless of partner, type or scale - the same disciplined process from first contact to final handover. No shortcuts. No surprises.
BRIEFING
SITE SURVEY
PROPOSAL
PROGRAMME
INSTALLATION
TESTING
HANDOVER
DOCS
01
02
03
04
05
06
07
08
01
Engagement & briefing.
PHASE 01
We start with understanding - the project scope, the programme, the site conditions and your technical requirements. This is whether we're responding to a formal tender, a partner work order or a homeowner's "we want WiFi everywhere" conversation. Same disciplined first step regardless.
OUTPUT - CONFIRMED BRIEF
02
PHASE 02
Site survey & infrastructure assessment.
A physical site visit - not a desktop estimate. We assess cable routes, containment options, power and earthing conditions, comms room space and any constraints that affect the installation. This is where we identify the problems before they become invoiced surprises.
OUTPUT - SITE ASSESSMENT REPORT
03
Scope of works & commercial proposal.
PHASE 03
A formal scope, material schedule and itemised commercial proposal. every cable counted. Every component priced. No vague "supply & install" line items. No work commences without a signed acceptance or a purchase order from the partner.
OUTPUT - PROPOSAL & QUOTE
04
PHASE 04
Programme integration.
Installation is sequenced into the project programme - coordinated with electrical, civil, AV and other trades where applicable. For partner projects, we align to the principal contractor's schedule. For direct clients, we agree on access windows that minimise disruption.
OUTPUT - CONFIRMED SCHEDULE
05
PHASE 05
Installation.
Physical cabling, containment, rack builds and hardware deployment - executed to international structured cabling standards. Every cable pulled cleanly. Every termination tight. Every rack dressed. Tracked against the formal work order from start to finish.
OUTPUT - PHYSICAL INSTALL
06
PHASE 06
Testing & Certification.
Every copper link tested using calibrated test equipment. Every fibre span tested with an OTDR and optical power meter. Pass results documented. Fails - if any - rectified and re-tested before they leave our queue. Nothing in the handover pack that hasn't passed.
OUTPUT - TEST REPORTS
07
PHASE 07
Handover & sign-off.
A formal handover meeting on-site with the client or principal contractor. We walk through what was installed, demonstrate how it works and present the Job Completion Report along with all supporting documentation. No team demobilises from site without a signed JCR.
OUTPUT - SIGNED JCR
08
PHASE 08
Documentation submission.
As-built drawings, certified test reports, photographic records and the signed JCR - submitted to your project folder or document management system within 24 hours of handover. The complete digital footprint of the installation, ready for the next person who needs to work on it.
OUTPUT - FULL DOCUMENTATION PACK
OUR PROCESS PROMISE
Every partner and principal contractor we work with can expect the same thing on every engagement: a complete, accurate documentation package at handover.
NO CHASING FOR TEST REPORTS.
NO MISSING RECORDS. NO UNSIGNED JCRS.
WHY THE PROCESS MATTERS
A process you can trust is a project that won't surprise you.
NO SCOPE CREEP
Every scope change is documented, quoted and approved in writing - before any extra work begins. No "while I'm here" billing.
NO HELD-UP PROGRAMMES
We arrive on the day we said we'd arrive, finish when we said we;d finish and don't block other trades waiting on us.
NO DOCUMENTATION GAPS
Every installation comes with full as-builts, test reports and photographic records - handed over before the final invoice.
Let's start at step 01.
Tell us about your project. We respond within one business day.
Reg. 2020/758260/07
+ 27 65 808 1654
3 Begonia Avenue. Karenpark, Pretoria
SERVICE AREA
Tshwane Metro
Johannesburg
Ekurhuleni
office@mmq.co.za
CONTACT
Built on precision. Trusted by design.
MMQ Networks (Pty) Ltd